Does hr777 share my CNIC details with anyone?

Your CNIC information is used exclusively for identity verification — confirming you are who you say you are, that you are of legal age and that your withdrawal payment method is registered in your own name. This data may be processed by a third-party KYC verification service operating under strict data processing agreements with hr777. Your CNIC is never shared with advertisers, data brokers or other commercial parties. It is held securely and retained only as long as required by applicable regulations.

Can I request that hr777 delete all my personal data?

Yes, you can request data deletion by contacting support@hr777.biz with "Data Erasure Request" in the subject line. hr777 will delete your personal data to the maximum extent possible. However, certain data — particularly financial transaction records and identity verification records — must be retained for a minimum period of five years under anti-money laundering and financial compliance regulations. This mandatory retention cannot be waived. Any data that is not legally required to be retained will be deleted within 30 days of a verified erasure request.

Is my Easypaisa or JazzCash number stored by hr777?

hr777 stores the Easypaisa or JazzCash mobile number associated with your payment method to facilitate your transaction history and future withdrawal requests to that account. This number is stored securely, linked only to your hr777 account, and is never shared with third parties for commercial purposes. If you wish to change or remove a linked payment method, contact hr777 support directly.

How do I stop receiving promotional messages from hr777?

To stop promotional emails from hr777, click the unsubscribe link at the bottom of any marketing email — your preference is updated within 48 hours. To stop promotional SMS messages, reply STOP to any hr777 promotional SMS. You can also manage your marketing preferences directly in your hr777 account settings under the Communications section. Opting out of marketing does not affect important service messages such as transaction confirmations or security alerts.

HR777 Privacy Policy – How We Protect Your Data in Pakistan

Contents

1. Introduction
2. Data We Collect
3. How We Use Your Data
4. Legal Basis for Processing
5. Data Sharing
6. Cookies & Tracking
7. Data Security
8. Data Retention
9. Your Rights
10. Children's Privacy
11. Third-Party Links
12. Marketing
13. Policy Updates
14. Contact Us

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Your Privacy Matters to hr777

This Privacy Policy explains how hr777 (hr777.biz) collects, uses, stores and protects the personal information of Pakistani players. By creating an account or using any part of the hr777 platform, you confirm that you have read and understood this policy. Please read it in full — it is written in plain English so there is nothing confusing to navigate.

1Introduction

hr777 is an online casino and sports betting platform available at hr777.biz, designed and operated specifically for players in Pakistan. We offer casino games including slots, live dealer tables, card games and jackpot slots, as well as sports betting on cricket, football, tennis, kabaddi and more than 30 other sports — all in Pakistani Rupees (PKR).

We are committed to protecting your personal privacy and handling your personal information with complete transparency, care and respect. This Privacy Policy sets out in plain, honest terms how we deal with the personal data of every person who visits or uses the hr777 platform.

This Privacy Policy applies to all users of hr777 including visitors who browse without registering, registered account holders, players who have since closed their accounts and anyone who contacts our support team. It applies to personal data collected through the hr777 website, mobile browser interface, live chat system and email correspondence.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy, both of which are published on the hr777 website. If you have questions about anything in this policy, our support team is available 24/7 at support@hr777.biz and via live chat in both English and Urdu.

2Data We Collect at hr777

hr777 collects personal data in three main ways: information you provide directly during registration and account use, information generated automatically through your use of the platform, and information obtained from third-party verification services. Here is a precise breakdown of what we collect and why:

Data Category	Specific Data Points	Why We Collect It
Registration Data	Full name, date of birth, mobile number, email address, chosen username, password (hashed)	To create and manage your hr777 account
Identity Verification	CNIC number, copy of CNIC or passport, proof of address, selfie for liveness check	KYC compliance, age verification, fraud prevention
Financial Data	Payment method details (Easypaisa/JazzCash number, bank account for IBFT, masked card number), transaction history, deposit and withdrawal records in PKR	Processing PKR deposits and withdrawals, financial compliance
Gaming Activity	Game history, bets placed, wagering amounts, wins and losses, bonus usage, session durations	Account management, responsible gaming monitoring, dispute resolution
Device & Technical	IP address, device type, browser type, operating system, screen resolution, time zone	Platform security, fraud detection, service optimisation
Communications	Live chat transcripts, email correspondence, support ticket content	Customer support, quality assurance, dispute records
Cookies & Usage	Pages visited, clicks, session duration, referral source, cookie identifiers	Platform improvement, personalisation, marketing attribution

We do not collect data that is unnecessary for operating the hr777 platform. If you are ever unsure why a particular piece of information is being requested, contact our support team before providing it.

3How hr777 Uses Your Data

Every piece of personal data collected by hr777 is used for a specific, legitimate purpose. We do not collect data speculatively or hold information without a clear reason. Here is how we use the data we hold about you:

Account creation and management: Your registration data allows us to create, maintain and secure your hr777 account. Without this data the platform simply cannot function for you as an individual.
Processing PKR transactions: Financial data is essential for processing deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments, and for paying out your winnings. All transactions are in Pakistani Rupees.
Identity verification: hr777 is required to verify the identity of players before processing withdrawals and in certain other circumstances. This prevents fraud, underage access and money laundering. Your CNIC data is handled with the highest level of security.
Responsible gaming: Your gaming history and transaction data is monitored to identify patterns that may indicate problem gambling behaviour. If our systems detect concerning patterns, our responsible gaming team may make contact. This is for your wellbeing — not for any commercial purpose.
Customer support: Communication records allow our support agents to understand the history of your account and provide accurate, personalised assistance. Support records are not shared beyond the hr777 customer service team.
Security and fraud prevention: Device, IP and behavioural data helps our security systems identify and prevent fraudulent activity, multi-accounting, bot usage and unauthorised access attempts.
Platform improvement: Aggregated, anonymised usage data helps us understand how players use the hr777 platform, which features are popular, where technical issues occur and how to improve the overall experience.
Legal and regulatory compliance: hr777 is required to retain certain financial and identity records for compliance purposes. These are held securely and accessed only when legally required.
Marketing communications: With your consent, we may send promotional emails and SMS messages about bonuses, new games and special events at hr777. You can opt out at any time. See Section 12 for details.

4Legal Basis for Processing Your Data

hr777 processes your personal data on the following legal grounds:

Contract performance: Processing your registration data, financial data and gaming data is necessary to fulfil the service contract you enter into when you register at hr777. Without this processing, hr777 cannot provide its services to you.
Legal obligation: Identity verification (KYC), financial record-keeping and fraud reporting are required by law. hr777 cannot waive these obligations regardless of player preferences.
Legitimate interests: Platform security monitoring, fraud detection, responsible gaming monitoring and platform improvement serve hr777's legitimate operational interests without overriding your fundamental privacy rights.
Consent: Marketing communications and optional personalisation features are processed on the basis of your explicit consent. This consent can be withdrawn at any time.

5Data Sharing — Who We Share With

hr777 does not sell your personal data to any third party. That is not a legal formality — it is a genuine commitment. Your data is not a commercial product for us.

We do, however, share specific data with trusted third parties where it is necessary to operate the platform:

Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks and card processing partners receive the minimum data required to process your PKR transactions securely.
Identity verification partners: When KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict data processing agreements with hr777.
Game providers: Your gameplay data (bets, game sessions) may be shared with the game software provider in an anonymised or pseudonymised format for technical support and game integrity purposes.
Fraud detection services: Device fingerprinting and behavioural analytics partners help hr777 identify fraudulent activity. These services operate under contractual data protection obligations.
Regulatory and law enforcement authorities: hr777 is legally obligated to report suspicious financial activity and to cooperate with lawful requests from Pakistani and international authorities. Data shared in this context is the minimum required by law.

All third parties with whom hr777 shares data are required to handle that data in compliance with applicable data protection standards. We do not permit third-party service providers to use your data for their own independent marketing or commercial purposes.

We Do Not Sell Your Data

hr777 has never sold, rented or traded player personal data to advertisers, data brokers or any other commercial third party — and we will not do so in the future. If you ever receive an unsolicited communication claiming to be from hr777 via an unfamiliar channel, contact our support team immediately to report it.

6Cookies and Tracking Technologies

hr777 uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience. Here is a plain-English explanation of what we use and why:

Essential cookies: These are required for the hr777 platform to work. They manage your login session, remember your language preference and keep your betslip intact between pages. You cannot use hr777 without these.
Performance cookies: These collect anonymised information about how players navigate the hr777 platform — which pages load slowly, where errors occur, which sections are most visited. This data helps us improve the platform. No personally identifiable data is included.
Functionality cookies: These remember your preferences — for example your preferred game category or display settings — so you do not have to set them again each time you visit hr777.
Analytics cookies: hr777 uses analytics tools to understand broad traffic patterns. Data is aggregated and anonymised — we see that a certain number of players came from Lahore, not who specifically those players were.
Marketing cookies: With your consent, marketing cookies allow hr777 to measure the effectiveness of promotional campaigns and to show relevant hr777 content to registered players who have consented to marketing. You can withdraw consent at any time.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the hr777 platform, though some personalisation features may not work as smoothly. Essential cookies cannot be disabled without preventing platform functionality.

7How hr777 Keeps Your Data Secure

Data security is one of the most important operational commitments at hr777. Pakistani players are trusting us with their personal information and financial details — we treat that trust as non-negotiable.

SSL encryption: All data transmitted between your device and the hr777 platform is encrypted using industry-standard TLS/SSL protocols. The padlock icon in your browser confirms that your connection is secure.
Password hashing: Your hr777 account password is never stored in readable form. It is converted to a hashed value using a one-way cryptographic function — even hr777 staff cannot read your password.
Payment data handling: Full card numbers are never stored on the hr777 platform. Payment card data is handled through PCI-DSS compliant payment processors. Easypaisa and JazzCash transaction data follows the security standards of those respective platforms.
Access controls: Access to player data within hr777 is restricted on a strict need-to-know basis. Only authorised staff whose role requires access to specific data categories can view that data — and access is logged.
Intrusion detection: hr777 operates continuous intrusion detection and anomaly monitoring systems. Any suspicious access attempt triggers an automated alert and review process.
Regular security reviews: Our technical infrastructure undergoes regular security assessments to identify and address potential vulnerabilities before they can be exploited.

While hr777 implements industry-leading security measures, no internet-based platform can guarantee 100% security against all possible threats. We encourage you to use a strong, unique password for your hr777 account and to never share your login credentials with anyone.

8Data Retention

hr777 retains your personal data only for as long as is necessary for the purposes described in this policy and as required by applicable legal and regulatory obligations.

Active accounts: Data is retained for the full duration of your account's activity at hr777.
Closed accounts: After account closure, hr777 is required to retain certain records — particularly financial transaction history and identity verification records — for a period of at least five years to meet anti-money laundering and financial compliance obligations.
Support communications: Live chat and email support records are retained for up to three years from the date of the communication.
Cookie and analytics data: Non-personally identifiable analytics data is retained in aggregated form indefinitely for platform improvement purposes. Individually identifiable cookie data is retained for no longer than 13 months.
Self-excluded players: If you request self-exclusion from hr777, your account data — including your name and contact information — is retained on our restricted access list for the full duration of your self-exclusion period to prevent re-registration.

When data is no longer required, hr777 deletes or anonymises it securely. We do not retain personal data beyond what is legally required or operationally necessary.

9Your Privacy Rights as an hr777 Player

As a player at hr777, you have the following rights with respect to your personal data. These rights can be exercised by contacting our support team at support@hr777.biz:

Right of Access

You can request a full copy of all personal data hr777 holds about you. We will provide this within 30 days of a verified request.

Right to Rectification

If your personal data held by hr777 is inaccurate or incomplete, you have the right to request correction at any time through your account settings or by contacting support.

Right to Erasure

You can request deletion of your personal data. Note that legally required records (AML, KYC) cannot be deleted before their mandatory retention period expires.

Right to Restrict Processing

You can ask hr777 to restrict how we use your data in certain circumstances — for example, while we investigate a data accuracy dispute.

Right to Portability

Where data is processed by automated means, you can request a machine-readable copy of your personal data to transfer to another provider.

Right to Object

You can object to processing of your data for marketing purposes at any time. Opt-out links are included in all hr777 marketing emails.

10Children's Privacy

hr777 does not knowingly collect personal data from anyone under the age of 18. The hr777 platform is strictly for adult players and significant measures are in place to prevent underage access, including date-of-birth verification at registration and CNIC-based identity verification before withdrawals.

If you are a parent or guardian and believe that a minor has created an hr777 account or accessed the platform, please contact us immediately at support@hr777.biz. We will investigate, close the account promptly and delete any associated data where legally permissible. We encourage parents to use parental control software to restrict access to online gambling platforms from family devices.

11Third-Party Links

The hr777 website and platform do not contain links to external third-party websites for commercial purposes. All navigation links on the hr777 platform lead to pages within hr777.biz.

In the event that any third-party reference is included in content on the platform (such as a game provider's game window), please be aware that hr777 has no control over the privacy practices of those third parties within their own software environments. We recommend reviewing the privacy policies of any game provider whose software you use, although all providers integrated into hr777 are vetted for data handling standards before they are made available on the platform.

12Marketing Communications

hr777 may, with your consent, send you promotional communications including information about bonuses, new games, special events and seasonal offers. Marketing communications are sent by email and SMS to Pakistani phone numbers.

You can opt in to marketing communications during registration or at any time through your hr777 account settings.
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email from hr777. Opt-out requests are processed within 48 hours.
You can opt out of SMS marketing by replying STOP to any promotional SMS from hr777.
Opting out of marketing does not affect service communications — you will still receive important account notifications such as transaction confirmations, security alerts and verification requests.
Players who have self-excluded from hr777 are automatically removed from all marketing lists for the duration of their self-exclusion.

hr777 does not share your contact information with third-party marketers. Any marketing you receive claiming to be from hr777 through an unrecognised channel should be treated as suspicious — report it to support@hr777.biz immediately.

13Changes to This Privacy Policy

hr777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations or improvements in our privacy practices. When material changes are made, registered players will be informed by email or via an on-platform notification prior to the changes coming into effect.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We recommend reviewing this policy periodically. Continued use of the hr777 platform after an updated policy takes effect constitutes acceptance of the revised terms. If you do not agree with any changes, you should close your account before the new policy takes effect.

14Contact hr777 About Your Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how hr777 handles your personal data, please get in touch with us. Our team is available 24 hours a day, 7 days a week:

Email: support@hr777.biz
Live Chat: Available from your hr777 account dashboard
Languages: English and Urdu
Response Time: Live chat within 2 minutes; email within 24 hours

Privacy-related requests — such as data access requests, correction requests or erasure requests — should be submitted in writing to support@hr777.biz with "Privacy Request" in the subject line. We will acknowledge your request within 48 hours and respond in full within 30 days.

We Respond to Every Privacy Query

At hr777 we do not have a disconnected legal team that handles privacy requests in isolation from the player experience. Our support agents are trained on privacy matters and can answer most questions directly. If your query requires escalation to our data protection team, it will be flagged immediately and you will receive a response within the timeframes above.